Rob Snyder

Things Rob Says on Podcasts

Fellow @ Harvard Innovation Labs, building companies with soul, writes angry

Where to Find Them

Rob Snyder writes GTM Strategist . They have also been a guest on Tech Lead Journal , Lenny's Newsletter , Doctor Market Fit , The Duct Tape Marketing Podcast , Real Relationships Real Revenue - Audio Edition | Invest in Relationships to Build Your Business and Your Career and Lenny's Podcast: Product | Career | Growth . They also write for ๐Ÿ‘ Help a B2B Founder (Product/Eng Experts), ๐Ÿ‘ Help a B2B Founder (Fundraising Experts), ๐Ÿ‘ Help a B2B Founder (GTM Experts), ๐Ÿ‘ Help a B2B Founder (Ops Experts), ๐Ÿ‘ Help a B2B Founder (People Experts), ๐Ÿ‘ Help a B2B Founder (Post-Sales Experts) and The Physics of Startups on Substack.

Recently: “How to Build a Successful Product: Stop Chasing Pain Points, Start Finding PULL - Rob Snyder” on Tech Lead Journal (October 2026); “An 86-minute guide to finding PMF | Rob Snyder (Author, The Power of Pull)” on Lenny's Newsletter (October 2026); “An 86-minute guide to finding PMF | Rob Snyder (Author, The Power of Pull)” on Lenny's Podcast: Product | Career | Growth (October 2026); “Why People Buy: Creating Pull Instead of Pushing with Author Rob Snyder” on Real Relationships Real Revenue - Audio Edition | Invest in Relationships to Build Your Business and Your Career (September 2026); “Rob Snyder on why founders can't sell, the PULL framework, and what academia gets wrong” on Doctor Market Fit (August 2026); “Stop Selling to People Who Were Never Going to Buy” on The Duct Tape Marketing Podcast (July 2026).

What They Said

“What I've seen in basically every single time I've seen somebody with a design partner is that you recruit a design partner who quote unquote buys into your vision for the product and they give a bunch of feedback and never buy from you. They never buy. And you realize that all of their feedback was just like them playing Steve Jobsโ€ฆ The people who actually have something really important they're trying to get done, they don't want to be a design partner. They just want that thing done.” โ€” Rob Snyder, Lenny's Newsletter

Lenny Rachitsky points out that finding design partners is standard startup advice. Snyder, who coaches founders on finding product-market fit, says he has yet to see it help. His framework is about finding customers who already have an urgent project on their to-do list.

Lenny's Newsletter ยท 2026-10-25 Permalink โ†’ Listen โ†’
Lenny's Newsletter
Rob Snyder

โ€ฆdown and build it. Now, now with AI, you can kind of get that out of your system in hopefully a couple of weeks instead of months or not. But you do not, you want to face the cold wind of reality as soon as possible. And so don't delay the customer conversations where you can actually find pull.

Lenny Rachitsky

You're also not a fan of design design partners, which is okay. Say more, because this is typically very standard advice to find design partners.

Rob Snyder

Yeah. I don't know. Maybe in some contexts, it's helpful. I have yet to see it be helpful. What I've seen in basically every single time I've seen somebody with a design partner is that you recruit a design partner who quote unquote buys into your vision for the product and they give a bunch of feedback and never buy from you. They never buy. And you realize that all of their feedback was just like them playing Steve Jobs. And there's like, I'm going to help this startup versus I have something I'm actually trying to get done. And if you think about it, like the people who actually have something really important they're trying to get done, they don't want to be a design partner. They just want that thing done.

Lenny Rachitsky

I love that. Okay. So your advice is don't set up a bunch of design partners. We'll go through kind of the process you actually recommend. Okay. So I guess just to think about this, coming up with an idea step, the core moment is some insight based on being hands-on living with the people that youโ€ฆ

Rob Snyder

Yeah. And you get like the method kind of doesn't matter. It might come to you in an ayahuasca retreat. Like you get, you could get that secret from anywhere, but the things that are most likely to actually work are like getting your hands dirty and learning it from reality versus from theory.

Lenny Rachitsky

So just to follow that thread, say there's like a pie chart of the, say, 50 companies you've worked with, where their idea came from. What would be like the biggest chunks of the pie chart?

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