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IC Iris Chen On The Homeboy Way

“There is no regulation in this industry. There isn't a degree or some set standard of grooming that you can go and learn. So the majority of groomers are self-taught… Everybody wants to jump to cutting hair and they want to get that beautiful sculpted look. It's not possible unless you have the best bath ever.”

The Homeboy Way · Social Issues · November 2026

“There is no regulation in this industry. There isn't a degree or some set standard of grooming that you can go and learn. So the majority of groomers are self-taught… Everybody wants to jump to cutting hair and they want to get that beautiful sculpted look. It's not possible unless you have the best bath ever.” — Iris Chen, The Homeboy Way

Context

Asked why clients say the shop gives the best bath in town, Iris explains that dog grooming has no formal standard, so the shop trains everyone to master the bath before the haircut.

Transcript

The Homeboy Way Around 13:31 into the episode
Iris Chen

that from our clients.

Tom Vozzo

So, why are our clients saying we have the best bat?

Iris Chen

Well, there is no, there is no kind of regulation in this industry. There isn't like a degree or some kind of like set standards of grooming that you can go and learn. So, the majority of groomers are self-taught, which means how would you know if your quality is good in a bath in a bath. And Hilda told you earlier that you asked her, like, does she like grooming or does she like bathing better? And she let you know, which I was proud to hear, that an amazing bath makes a good broom possible. Yeah, so we have taught everyone here. Everybody wants to jump to cutting hair and they want to get that beautiful sculpted look. It's not possible unless you have the best bath ever. And because we've led with that philosophy, our clients come in and they're just like, wow, my dog has never felt this clean. I've never had as good of a service. So

Tom Vozzo

there you go. That's what happened. All right. Well, thank you.

Iris Chen

You're welcome. Thanks for coming. Thanks

Tom Vozzo

for the tour. And what are we? We want to date it. And who else do we have on our tape?

Speaker names come from our own diarization. The position is estimated from where the line sits in the episode.