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We Fixed It, You're Welcome · October 2026
Abhijit Bhaduri on where the human work is left once AI raises the floor. His example: a phone camera makes an amateur's photos halfway decent, but the world's best photographers aren't jobless; people value them more.
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…know, one response to what you were talking about, customer service, which is automated, there's nothing more frustrating than that, because if it is not that simple thing, give me the name of my bank account number, you know, for something as direct as that. Yes, anything slightly more nuanced,
…are now jobless? No, we value them more because we say, my God, I mean, look at the difference between what I can do with my cutting-edge phone versus somebody else. And it's the same moment. Why do their photos look so amazing? That's the difference because the minimum threshold of competence has gone to average. So you want to write using AI, it can become average extremely quickly. So the incompetent can become average, but the average can never become excellent. This is the human space that we need to acknowledge. So when you are looking at looking at work design, get the people to bring in their unique self. A good example of that is Scott Adams, who did create Dilbert. He used to say, there are a million people who understand business better than me. There are a million people who can draw better than me. But there's only one person who can combine…
for it. Maybe it's not your past employer that's going to say, whoops, come on back. Or the next company over and down the road, maybe there's a whole different path that you're going to just create, create this value and buzzer on yourself and then figure it out for yourself. And maybe the company…
So if they check certain boxes with their hiring initiatives, with their commitment to people and career development, if they take an AI pledge that says, yes, AI is part of our strategy for the foreseeable future, not going anywhere. And here are three things we'll never do. You know, we will…
I think we got started. I think there's some other things that we talked about today that I think are really important. I think definitely separating the AI tasks from the actual role are really important. I also think that we need to protect the leadership pipeline as a strategic asset and…