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JH Jim Haas On BBQ Nation

“the trick is you've got to keep them clean. It's all about the airflow … That's where we see a lot of the issues when we get a lot of phone calls. Oh, my grill's not working like it used to. And well, when'd you clean it? Oh, I got to clean it. I didn't know that. So just because it's outside, you still got to clean it.”

BBQ Nation · Food & Beverage · October 2026

“the trick is you've got to keep them clean. It's all about the airflow … That's where we see a lot of the issues when we get a lot of phone calls. Oh, my grill's not working like it used to. And well, when'd you clean it? Oh, I got to clean it. I didn't know that. So just because it's outside, you still got to clean it.” — Jim Haas, BBQ Nation

Context

Describing the steel flame tamers above a grill's burners, the sales manager says the most common support complaint comes from grease-clogged vents, not a faulty grill.

Transcript

BBQ Nation Around 15:45 into the episode
Jim Haas

Big H burner, the higher BTUs. It's got the Pro Series comes with a rotisserie kit. So if you like rotisserie and it's a waterproof rotisserie motor, which is a one-year warranty, anything electrical is one year, but all the stainless steel is a lifetime.

Jeff Tracy

Sure.

Jim Haas

And the flame tamers that sit above the burner and below the cooking grate are really efficient in knocking down flare-ups and they really give you a nice even heat so you don't get a lot of cold, you know, no hot and cold spots. And they're made of a very heavy 12-gauge 304 stainless steel, which is how we're able to lifetime warranty them. But the trick is you've got to keep them clean. It's all about the airflow and they've got little holes that you've got to keep those clean. That's where we see a lot of the issues when we get a lot of phone calls. Oh, my grill's not working like it used to. And well, when'd you clean it? Oh, I got to clean it. I didn't know that. So just because it's outside, you know, you still got to clean it. But that's really the main features and what really makes Blaze what it is as far as gas grill lines is going to be those heavy cast stainless burners, the flame tamers, and the heavy cooking grates, kind of that heart of that cooking system.

Jeff Tracy

Sure.

Jim Haas

And if you compare that to, you know, just say anything you might find in a big box store, you'll see immediately the difference, what you're paying for.

Jeff Tracy

In your built-in stuff, we've only got a couple of minutes left in this segment, Jim, and we'll pick this up on the other side. But in your built-in stuff, what should people look at, especially dealing with Blaze Outdoor any built-in grill, what should they be looking at if they're seriously…

Speaker names come from our own diarization. The position is estimated from where the line sits in the episode.

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