“Rule one is thou must not kill your customer. And that goes for everything from people who build elevators to people who build toasters. Do not kill your customer. Nothing must go wrong ever.”

…this in C. And this was a universe that cared deeply about reliability. And in the conventional computing industry of pre-1995, people were pretty casual about reliability and often being willing to trade reliability for performance. And this is kind of like what happens with cars, right? If you've got a high-performance car, they break more often. You know, same thing with computers, right? Rule one is thou must not kill your customer. And that goes for everything from people who build elevators to people who build toasters. Do not kill your customer. Nothing must go wrong ever. There was that. There was the emerging interconnectedness of it. I mean, one of the amusing things that was going on at the time was that all these companies were realizing that, oh, being interconnected would be useful. So they were all reinventing computer networking and they were all basically repeating the stupid things that people in the computer industry had tried. And I can't tell you how…