“Last 10 years, I optimized a lot of things in the company based on advantages and disadvantages of people. We built all the systems of KPIs, roadmap, processes, hiring, performance management. And now it might be all redundant, right, because of AI in two, three years.”
Cheeky Pint · Startups & Venture · November 2026
Context
Collison asked how AI-pilled he is in running the company. Storonsky says AI now touches nearly every function and that the management systems he built around human limitations may need to be reinvented, a notable admission from a CEO known for running his company by process.
Transcript
I think it's more because large and larger portion of the population started using Revolut. So people who got choned because of different reasons, they still hear about it from friends, family, and then they come back.
I see. So you have multiple word-of-mouth kind of shots and goals. Okay, so yeah, I was curious to ask you about AI. How AI-pilled are you in how you run the company?
Well, I started with AI about two years ago. The goal was just to optimize customer support. Translation, now it's almost in every single area of the company, obviously engineering as well, marketing. Now we're even trying to create an AI employee end-to-end. So, yes, we were very involved. And last 10 years, I optimized a lot of things in the company just based on people, based on advantages and disadvantages of people. We build all the systems of KPIs, roadmap, processes, hiring, performance management. And now it might be all redundant, right, because of AI in two, three years. So it's kind of, you know, we're all reinventing how the company should work.
How has it changed how you hire either at an overall company level or at an individual team level? Like are the eight-person teams, should they now be three-person teams, or can just you have higher aspirations for what an eight-person team can accomplish? I
mean, technically, one person can accomplish much more now. I would even say you don't really need to have separate entrepreneur developers, iOS developers. One front-end developer can do things. You can even have one developer covering front-end, back-end, possibly data science as well. So you can…
But you work in this relatively standardized way of Product bets where you put a small team on something to initially test it. Has the size of that product bet initial team changed? And shouldn't it change, if not?
More from Cheeky Pint
