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Start free trial →The Growth Podcast · Product & Design · November 2026
Aakash Gupta asked whether horizontal SaaS is doomed by AI. Webflow's CEO answers that the real test is total cost of ownership, because vibe-coded replacements still need maintaining, and says some customers who built their own came back within about 90 days.
…I have to put into maintaining the software versus buying the software? And if the total cost of ownership doesn't add up, then like no one's going to vibe code it because it is so much more expensive to hire great talent and have that talent building something that's not critical to your business.
Right.
…analysis is finally happening because there's the joy of building anything and building everything on your own and then there's the realization of, Well, you can't just build it instead and forget it. You have to keep maintaining it. And the cost of doing that is so painful. And so you have to go do a TCO analysis. And I do think that that's, frankly, where people are starting to see change. We have a group internally. We call them our boomerangs. But it's folks who are like, oh, I'm going to vibe code my own website builder because I'm going to just go vibe my website and I'm going to do all this stuff. And I've had a couple of CMOs call me. With, you know, colorful language, very colorful language telling me, we went down this path and it's totally effed. I need to come back to Webflow. Please don't shut it off. We're back. And I've…
Okay. So let's talk a little bit about whether this compression is justified. If we look at even those categories you just talked about, like payments, for instance, PayPal's multiple has collapsed. And that's one of the categories we're talking about. Well, that might actually make sense not to…
I think it's partially justified. I mean, the way that people do the math, right, is if your growth is starting to slow, and let's say before you're growing like 50%, like you could get a 10x multiple because they're like, oh, to actually get that valuation, you only need like, you know, four or…
So let's take those two examples a little deeper, Salesforce and Adobe. What are they doing right that's starting to allow them to recover? For example, Salesforce kind of went for this like headless model on top of their system of record. Is that a good move for companies to take?