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FH Frances Haugen On Click Here

“I was amazed every day that I didn't get caught. Towards the end, I was looking at, you know, hundreds of documents a day. There's no legitimate business need to look at hundreds of documents a day.”

Click Here · Software Engineering & Infra · October 2026

“I was amazed every day that I didn't get caught. Towards the end, I was looking at, you know, hundreds of documents a day. There's no legitimate business need to look at hundreds of documents a day.” — Frances Haugen, Click Here

Haugen describes her method for taking Facebook's internal documents: open them on the work laptop, close the camera slider, and photograph the screen with a clean phone that only ever connected to a clean laptop by cable.

Transcript

Click Here Around 08:44 into the episode
Speaker 3

I only ever connected those two together with like a physical cable. I only ever put files on things like thumb drives. And that meant that I knew that I had a closed ecosystem.

Karen Duffin

Now she had a system. Take the work laptop, open document, close the slider, take a picture with the clean phone, store on her clean laptop.

Speaker 3

I was amazed every day that I didn't get caught. Towards the end, I was looking at, you know, hundreds of documents a day. There's no legitimate business need to look at hundreds of documents a day.

Karen Duffin

Because taking the pictures was only half the problem. Frances still had to open every single one of those documents on her Facebook laptop. And Facebook could see that.

Speaker 3

I could have looked through the five documents that I read organically over the course of the day at home and no one would have ever noticed. But if you look at hundreds of documents in one go, you'll leave breadcrumbs saying, wow, that person suddenly is looking at a lot more information than they…

Karen Duffin

And the riskiest stuff, she saved for last.

Speaker names from our own diarization · position estimated from where the line sits in the episode

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