Asked where AI will take Honeywell's business in five years, Masso describes how every conversation gets steered to software, even though physical systems are what make the plants run.
…process quickly enough. But it all started with a very fundamental problem back to the history of automation. How do we augment the operator? How do we make it easier to run the plant? How do we make operators more intelligent, thereby having this cognitive capability built into our systems?
So where does the technology go next then? It's obviously fairly hard to predict. It's changed a great deal just in the past five years. But if you were to speculate about where you think we're going to be five years from now, how is AI going to make your business different?
So first of all, I think one of the things, and I've mentioned this before, it always does start with people. I think one of the concerns people hear about AI and what does it do for jobs? Well, domain experience becomes more important. And the ability to reason on top of a tool is becoming incrementally more important every day. And so when we build a tool, one of the things we're thinking about is how do we educate the operator today? How do you become really knowledgeable on a system? Because that skill is still going to be really important. And by the way, AI is not going to do anything that hasn't been informed by previous history or previous data. It learns on data. It's not great at coming up with wildly new patterns that aren't otherwise derived from other systems. And so building that intelligence so you can continue to innovate is so important. I don't see that going away. We can talk about world models, you know, the kind of the next generation of AI, maybe, but with what we see today in large language models, that skill is really important. Now, what does the system look like five years from now? Well, I can tell you the evolution of thought we've just had in…
Jim Masso, thank you very much.
To talk about another aspect of energy technology and how it supports resilience, I spoke to Bruno Melles, who's the managing director of the transformer business for Hitachi Energy. Two years ago, we had one of his colleagues on the show to talk about the severe issues in the supply chain for…
Well, it is amazing to say that in the last couple of years, many, many things changed. On one side,
