Jason Lemkin

Things Jason Says on Podcasts

Founder of SaaStr, a community and media platform for B2B software founders, and managing director of SaaStr Fund; he previously co-founded EchoSign, acquired by Adobe. Hosts The Official SaaStr Podcast and appears often as a guest on The Twenty Minute VC, in addition to occasional spots on shows like Lenny's Podcast and My First Million.

Where to Find Them

Jason Lemkin hosts and writes The Official SaaStr Podcast: SaaS | Founders | Investors , hosts The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch and hosts and writes SaaStr AI: How To Sell, Scale, and Win . They have also been a guest on The Dave Gerhardt Show (from Exit Five) (2 times) , Lenny's Podcast: Product | Career | Growth (2 times) , My First Million (2 times) , Turpentine VC" | Venture Capital and Investing , Marketing Against The Grain , This Week in Startups , TBPN and StrictlyVC Download .

Recently: “20VC: Cognition vs Factory: Vinod Khosla Creates a Storm | OpenAI Nears $70B Run Rate: Anthropic Under Threat | ElevenLabs Doubles Its Valuation to $22B & Salesforce Buys Listen Labs for $2B” on The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch (October 2026); “SaaStr 880: Agent Pricing is Chaos. Here's What We're Seeing From the Buyer Side. (The Agents #015)” on The Official SaaStr Podcast: SaaS | Founders | Investors (October 2026); “20VC: Instinct Raises $1B at $10B Valuation | AMD Buys Fei-Fei Li's World Labs for $8.2B | Meta Poaches MongoDB's CEO | Bessemer Raises $5.75B | Oura Pulls IPO & Nubank Eyes $8–12B Monzo Takeover” on The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch (October 2026); “Everyone Should Publish the Deepest, Most Direct Competitive Evals They Can. Case Study: $100m ARR Gorgias for AI CX” on SaaStr AI: How To Sell, Scale, and Win (September 2026); “Stripe’s AI CRO on the Fastest-Growing AI Companies: 175% Growth, 48% of Revenue From Outside the Home Market, and Agents About to Read More Stripe Docs Than Human” on SaaStr AI: How To Sell, Scale, and Win (September 2026); “20VC: Meta's Muse Hits No. 1. ChatGPT Finally Has a Rival | Menlo Sounds the AI Bubble Alarm | Factory Triples Its Valuation to $5 Billion | Keith Rabois vs Airwallex: Who is Right? | Crusoe's $3.9 Billion Round. Is the Data Centre Trade Overheating?” on The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch (September 2026).

What They Said

“When agents pick you, it's a force of nature right now ... I'm literally building eight to 10 hours a day. And man, my agents have opinions and they're really hard to argue with. And if they want to use a vendor, it's a lot of energy. I know I'm anthropomorphizing it, but it's powerful when an agent decides something.” — Jason Lemkin, The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

The panel is discussing a hosting company said to be getting half of its new business from AI agents, up from 3% at the start of the year. Lemkin's point is that software agents now choose which tools to build on, and that as the human in the loop he finds it takes effort to overrule them.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch · 2026-10-08 Permalink → Listen →
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch Around 47:40 into the episode
Dev Ittycheria

We're doing about 100. So 9x. Which, by the way, was right on the heels of the GFC. So the market was getting quite skittish in 2008.

Harry Stebbings

One that I am interested by is actually one that Jason suggested, which is Versal at 600 million in ARR with agents being 50% of the new business, up from 3% at the start of the year. Jason, I always find you quite mind-expanding for me when you talk about these topics. How do you think about this? How much budget we should give to agents for 2027? What's the takeaway for us from Versal now getting 50% of new business from agents up from 3%?

Jason Lemkin

Well, look, I would say maybe two different things. One, I think that there's a bunch of companies like Vercel that had the right infrastructure and the right product before AI and agents, right? So Vercell founded in 2020, right? I mean, Guillermo did not know that in 2026, the majority of his business would be from agents, right? Spinning up applications on their own, right? Nobody saw that. Some of the most amazing stories, even 11 Labs is a little bit of that. Certainly Replit founded in 2016 is like a big case study where you just, you just, you latch on to that and it just works. And they do have the tiger by the tail. There's a lot of competitors, a lot of really strong competitors, but agents pick Vercell. It's very strong. And, you know, it was interesting. I think, what did they say? They're growing 170% at 600 million from 20% increase in customers or something. I mean, the expansion revenue is astronomical. And it's just the thing is when agents pick you, and I'm sure Dev's thinking a lot about this, right? On the database side, when agents pick you, it's a force of nature right now. And agents, what I've learned from, well, you have 21 agents. We're building all day. Between me and Amiel, I'm literally building eight to 10 hours a day. And man, my agents have opinions and they're really hard to argue with. And if they want to use a vendor, it's a lot of energy. I know I'm anthropomorphizing it, but it's powerful when an agent decides something. And Vercel is a major beneficiary of this. Even last year, it looked great, but it never seemed it would be as important as it is today. Oh, that's just, that's just where I'm going to stick my code, right? Important, but back office infrastructure. But man, this is where so many agents and apps are running. And I would only want, I would take this one to the IC too.

Dev Ittycheria

I think this is really interesting about the point that Jason made is that agents are picking, making decisions, right? But for the last 25 years, every marketing person, every company has optimized how you show up on page one of Google, right? You educate human buyers. Now you have to make sure that agents can find you, understand what you sell, have current, accurate information about you across the sources they read. And if you're missing from an AI generated answer, it's like being invisible on Google. You know, full disclosure, Sequoia is a company called Profound that helps companies with those helping them. But I will tell you, this is a massive problem. And it's not just in tech. If you're an e-commerce site or you're a retail company trying to sell through e-commerce and agents are now making buying decisions, you got to figure out how to educate those agents. Otherwise, your business is going to zero.

Harry Stebbings

You know, when I look at this market, we too have a company, Dave, Peak, and everyone's like, well, this is just like a next generation of SEMrush. Is it just a next generation of kind of SEO analytics providers with your profounds and your peaks? Or is this actually a much larger category?

Dev Ittycheria

I think the opportunity is more than just analytics by telling you where you're missing and all that. I think the opportunity for these companies is not just tell you what you're missing, but to help shape the content and create the content to help you solve that problem. If they can close the loop, that becomes a very compelling solution versus just telling you, you're here, you're not here. This is what the other guys are doing. I'm

Speaker names from our own diarization · position estimated from where the line sits in the episode
“What's the killer app? Another reservation at a Cheesecake Factory or TGI Fridays? We need to see the VisiCalc of Muse.” — Jason Lemkin, The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

Lemkin is skeptical of Meta's Muse agent. He says every horizontal platform has needed one killer app, that OpenClaw never found one, and that restaurant bookings and carpool scheduling are not it. A moment later he admits Muse is beautiful and fun to use.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch · 2026-09-17 Permalink → Listen →
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch Around 23:48 into the episode
Harry Stebbings

What do you mean, does it matter? Sorry.

Rory O'Driscoll

Yeah.

Jason Lemkin

What's the killer app? Another reservation at a Cheesecake Factory or TGI Fridays? We need to see the VisiCalc of Muse. We need to see what is the killer app. Every horizontal platform needs a, you know, traditionally needs some sort of Killer app, right? I'm just skeptical. I'm just wondering, right? I don't think in this whole thing, I don't think there was a killer app for OpenClaw. And I don't know if there is a killer app for Muse because, or Instinct, because there wasn't one for OpenClaw.

Harry Stebbings

Is it not being your discovery mechanism to shopping? Like a WeChat, a super app? You know, Zuck has spoken about taking portions of transactions as being the business model as well.

Jason Lemkin

The model's good, but what are his examples? Scheduling his daughter's carpool. Is that really what a trillionaire needs to do with a general? He can't even come up with a good use case of Muse for himself. He's making up consumery things. I had to schedule ballet lessons from my daughter. I mean, great, but you need to run this thing eight hours a day, I think, like Claude Code or Codex to really matter. And so if we're in it eight hours a day, like a super app, it's cool. If it's a random task, I'm just waiting to see what the killer app is. And I've run, and Muse is really fun. Like, it's so beautiful. The beauty is it gives you all the ideas. It has an idea tab and it tells you all the things to do. I've done most of them and they're great. I just don't know if it's killer.

Harry Stebbings

I don't know if it needs to be. And I know that sounds stupid, but no, but I use Instinct in a similar power user way. I think latency is a real problem with Instinct, by the way, which might not be with Matt. I wait for responses. Minutes. It's like the first days of Chat GPT. It's a real problem. But I don't know if it needs to be. It does all of my bookings, travel, restaurants. It does all of my shopping. It's very good. It does all of my calendar invites. I know there's no killer app, but it's just incrementally better than everything else. I don't know, but there's lots of little bits, not good enough.

Speaker names from our own diarization · position estimated from where the line sits in the episode

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