Connect your Claude, Codex or OpenClaw for full transcripts on millions of podcasts. Two week free trial, cancel anytime.

RW Rachel Woods On Build a Better Agency Podcast

“You should really, as a business, only need one AI tool. And it doesn't really matter which one. … If you zoom out, you know, three to six months, they all have all of the same features all the time. … My hot take is that you should go choose the tool that is most comfortable and common by the most people inside your company, not the most advanced.”

Build a Better Agency Podcast · Agency Business · October 2026

“You should really, as a business, only need one AI tool. And it doesn't really matter which one. … If you zoom out, you know, three to six months, they all have all of the same features all the time. … My hot take is that you should go choose the tool that is most comfortable and common by the most people inside your company, not the most advanced.” — Rachel Woods, Build a Better Agency Podcast

Asked whether it matters which AI assistant an agency standardizes on, Woods says it doesn't. Her point is that putting the whole team on one tool gives everyone a shared language and stops the time lost to switching.

Transcript

Build a Better Agency Podcast Around 34:44 into the episode
Rachel Woods

Yeah.

Drew McLellan

…and rent the tech. Does it matter which of these tools an agency sort of locks into? And typically, when you go in and help an agency, are they mostly in one space, whatever, whichever one it may be, depending on their ecosystem? Or do you have them doing things in all kinds of different tools?

Rachel Woods

…shared language and people can start feeling like this is a team sport instead of like, oh, you're using Grockbot. Should I be switching over and wasting time learning Grockbot? Or maybe I just, they just mentally, you know, thinking about switching over, right? So you're wasting time with being spread out across tools. If you have to pick and you're kind of torn between like which tools to use, my hot take is that you should go choose the tool that is most comfortable and common by the most people inside your company, not the most advanced.

Drew McLellan

Okay.

Rachel Woods

And I know that's going to make you feel like, you know, especially if you're using it. At your point,

Drew McLellan

they're all advancing. Well, first of all, every freaking day they're launching a new version.

Speaker names from our own diarization · position estimated from where the line sits in the episode

More from Build a Better Agency Podcast