TL Tomer London On The Peel with Turner Novak

“You have streets in the US where you look at the end of the cul-de-sac and there are three neighbouring homes and each one of them has a different set of tax codes. So I need to know which side of the street you are on in order to know how to calculate your taxes correctly.”

The Peel with Turner Novak · Startups & Venture · September 2026

Context

Turner Novak asked why payroll still runs on fax machines. London's answer is that US payroll is administered by tens of thousands of localities — county by county in some states, school district by school district in others. He goes on to describe how Gusto actually keeps up: staff who have been in the industry for decades and know which clerk to phone in which town.

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